Vengeance is for pissed-off Quebecers, not Las Vegas hunters.

Always remember there’s a reason behind what people do and say. Never take anything at face value.

The craftsmaster was a fuck. Plain and simple. He has no excuse.

Sweet as I am, I would write the craftsman a wonderful, glowing email about the arrows and mention how excited you are to receive the bow. I mean, really play it up.

This is like the clients who “forget” to pay me and I send them thank you emails because they confirm that I’m teaching my kids the right thing: there really are bad people out there waiting to screw you. That method of the unexpected has ensure that I have been paid for every single job we’ve ever taken on. Every one.

Swoops down and shows that customer service is alive and well at night during shiraz time.

Pen Men are soooo cool.

Wendi Kelly’s last blog post..Listening With Ears Wide Open

John Hoff’s last blog post..Fear Can Ruin Your Business From Within

I have a huge soft spot and I understand life gets in the way. But that’s life. Life happens and we can’t stop it from happening. When your new baby arrived, that was a great event, and I’m sure it was hectic for you and your wife, but you still had jobs to deliver on. Two years ago my mom went into the hospital for major surgery, and last year James’ mom broke her hip. Did the clients wait? Did we leave them hanging? No, not at all. We alerted them to the issues, they worked with us as much as they could, and we all came through on our promises.

This guy did have plenty of time to communicate issues to me. In the meantime (if you could see how big his business is) he was still fulfilling other orders and sending out newsletters on sales and specials. He was announcing deals made with movie studios for prop weapons. He was answering questions to other readers on his site’s forum. I know, I checked the dates of the responses.

Should I be penalized for not knowing all of his facts? As I’ve said before, my good nature only goes so far.

Maybe you’re saying the same thing I am here. My point is, it’s all about common courtesy, whether that job is for barter, a $1 or $10,000. It’s about integrity and follow-through.

@Tony: I’m not an advocate of vengeance either. I joke about it a lot, but I don’t have it in me to be vengeful. I went through all the proper channels to resolve the issue and now it’s done. I reached that point a while ago. What prompted me to post about it was the fact I kept getting newsletters from his business telling me about his fabulous sales and how wonderful his product is.

You should break one of the arrows and ask for a replacement in the mail LOL! Maybe send him one page of the paper you wrote.

John Hoff’s last blog post..Fear Can Ruin Your Business From Within

Janice C Cartier’s last blog post..Naked In Public?

In 28 years of business, a lot of money has passed through my hands. A LOT. In all that time I’ve been stiffed two or three times – no more than $1,000.00, so it’s completely unimportant. I didn’t sue anybody; I sent a few statements, called a few times and then just let it go. I figure there had to be a reason: they didn’t like my work, or they just didn’t have the money or whatever. I’m not going to spend any of my time worrying about it – water under the bridge, forget it.

Tony Lawrence’s last blog post..My SCO Knowledge (and interest) is fading fast by Anthony Lawrence