“Why isn’t your process more complex, or difficult, or intense? It seems too easy… That can’t be it!”
This always makes us grin.
Apparently, some people think that working with a web design team should be tough!! We have clients expecting lengthy phone calls, hundreds of email discussions, hours of interrogation and all sorts of crazy behaviour.
And they’re stunned at how simple it is to work with us. In fact, it’s so easy they seem confused. “Don’t you have any questions? Isn’t there more? Should I be getting in touch with you every few days? Should you be sending me progress reports?”
In a word, nope!
We take the time to gather all the information we need from the very start. Over the years, we’ve perfected a Design and Branding Questionnaire that helps us get straight to the heart of the matter:
What you need. Your goals. Your desired results. Your target market. Your business, and what it offers people. Your vision. How you want visitors to see you. What you like. What you don’t. Your favorite color – and the colors you hate.
We ask all sorts of questions, take exactly what we need from your answers and then we go to work!
We’re not sure where that myth about web design teams began or why it continues to thrive – but believe us, it’s completely false.
Our job is to make your life – and your website project – easy.
So we don’t waste your time with progress reports that tell you your project’s coming along nicely. It seems silly to clutter your inbox with the obvious, no? And while we love to chat on the phone, we know you have better things to do than waste time on a call making make small talk about kids and the weather.
We know you’re busy, and we know you want us working hard on your project. Which is exactly what we do.
Click here to return to the list of Frequently Asked Questions.