25 Responses to “Dating Rules for Courting Your Clients”

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  1. Susan,

    Nicely done. I talk about courting customers a lot at my blog… including today, funny enough—because, as you say, most of us can remember what it’s like, and because we understand with a thunk, the difference between real and ideal, so it’s easy to transfer that to what your real business is doing and what you can ideally aim for.

    I think your Rule #3 is a great one. Nothing creates a longer wait for my business than telling people there’s a wait. Or for other people’s businesses: in a new city, if I pass two restaurants, you bet I’m going to the one where the parking lot’s already half full at six o’clock rather than the one where the cooks are on the back stoop having a smoke break.

    And sadly, I always think the guy with the baby in the park is sooooo cute. ;)

    Regards,

    Kelly

    P.S. James—check your em s at the end…
    Kelly´s last blog ..Well, Maybe Your Customers *Do* Know Something… My ComLuv Profile

  2. These are really great rules and really hit upon all the mistakes we really do make. Thanks for sharing!

  3. Who knew that dating and free-lancing were so similar !
    I would add, Don’t Turn Into a Bunny Boiler. If it goes wrong just walk away.
    I was once hired for lucrative and regular work by someone who then pulled the rug out from under me. I tried to stay in touch but she did not play ball.
    I felt so angry and used !
    But take no revenge. Just like your mum said, ‘You are so much better than that.’
    Lucy Thorpe´s last blog ..Be prepared ! Things you need to know before letting your kids on Facebook and Twitter. My ComLuv Profile

  4. By day I’m a contract Engineer. It’s amazing how your post coincided perfectly with that industry as well. I’ve worked in many different industries (until 6 years ago), and have been a contractor for most of my 20 year career.
    Todd´s last blog ..Are you ready for the powers of coffee? My ComLuv Profile

  5. Susan, What a clever post! Never thought about it quite this way. I guess us freelancers ain’t never getting married…and that’s a good thing.

  6. Hi Susan,

    Great analogy and all true from my experiences. My first “date” with a potential client is just to learn more about them, to see if it’s a good mutual fit.

    #4 is a great one. If we have settled down with Mr. Wrong, we won’t be available when Mr. Right comes along. Asking lots of questions helps ferret out Mr. Wrong.

    Thx Giulietta
    Giulietta´s last blog ..Falling down the rabbit hole My ComLuv Profile

  7. Great analogy and very helpful. It’s nice to be reminded not to sell yourself short, or settle for fear of not getting better clients.

    Nice topic for the New Year. Thanks.

  8. Love this! Fun and informative analogy. Very creative!

  9. Though all ring so true, I especially love #4…and #5!
    The Writer’s [Inner] Journey´s last blog ..The 5-Question [Author] Interview: Andrea Gillies My ComLuv Profile

  10. Great advice for any contractor.
    Frugal Kiwi´s last blog ..First Thursdays My ComLuv Profile

  11. #1 – This is the solid truth…I’ve been on both sides. It actually took a friend/mentor of mine to whack me on the head and tell me to raise my fees~!

    #2 – Again, true this…example, my agency had a holiday give away for free representation for six months to a qualifying non-profit. The entrees poured in. The winner? Six weeks later they are almost completely non-responsive. We’re cutting them loose and giving someone else a chance.

    #3 – from experience, we’ve fired two clients who have begged to be taken back. Feels sweet.

    #4 – see above, we don’t hesitate to let clients go who we have to struggle to work with. We don’t settle.

    #5?…a simple, Right On~!

    …This is a fantastic, to the point post~! Thank you (it always feels sooo good to be validated~!)

  12. Great advice. As freelancers, I think we put aside some of these rules–that we know are true–because the economy has been so bad. But this is a good reminder. Now let’s see rules #6-10.

  13. These are great rules and oh so true. Especially how you are more desirable when taken. I’ve noticed editors really pay attention when I mention that I have several other pressing assignments…

  14. As usual, one great post! Thanks for giving me the moral courage to dump those who do not contribute to a healthy working relationship. As pointed by Guilietta, we need to know them in the first few meetings, before we take up the job.
    Solomon´s last blog ..The year that GONE by and the lessons LEARNT … My ComLuv Profile

  15. Abusive clients can be manipulative, and abused freelancers start to feel they’re not worthy of loving clients. Been there. This post was like a visit to a good therapist. You’ve helped me recognize myself and decide I can walk away. Thanks!
    TravelinOma´s last blog ..Now, why am I writing this book? My ComLuv Profile

  16. So true, Susan! I love this analogy so much.
    Stephanie – Wasabimon´s last blog ..Winner of the “I Heart Macarons” Book Giveaway My ComLuv Profile

  17. I am very new to this and I know what I am worth. I know I have experienced all of this but I know it is making me stronger. Over the past month I have started to seek out clients.

    It is really scary but I think it is also a growth experience.
    Jamei Favreau´s last blog ..Social Media to Save the NHL (Last installment a bit late) My ComLuv Profile

  18. It really sounds like dating a girl! haha… I tweeted this, and it got retweeted a couple of times!
    Charles Lau´s last blog ..How to improve my desktop performance for Windows Aero? My ComLuv Profile

  19. Glad you all enjoyed (and could relate to) my guest post! It was a fun one to write. Thanks to James & co. for being such gracious hosts!
    Susan Johnston´s last blog ..5 Unlikely Spots to Find Writing Markets My ComLuv Profile

  20. This piece really spoke to me. I’d like to add one thing to your analogy, and that is:

    Listen to your gut. If you sense red flags during first client contact (aka, first date) that make you uncomfortable, walk away. Your gut is usually right and you’ll save yourself a lot of heartache.

    Thanks for all the insights.

  21. This post is timely for me as I figure out my next move on the freelance front. And the analogy is funny — and sticks with you, too. Thanks for all the good tips.
    sarah henry´s last blog ..Rice-A-Roni Co-creator Judges Ultimate Chef America, Shares Granola Recipe My ComLuv Profile

  22. I love this post. Very true and great analogy. We should never settle for Mr Wrong in this life whether it is for work or play. I am a great fan of Susan Johnstone’s blog.

  23. Liz

    I think rule #1 is largely true, but what I would add is that in my experience it is worth revealing to the client a couple of juicy nuggets of information, this not only illustrates your expertise, it also helps entice the client into working with you. But you hold back on the killer data until they are paying!

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