Comments on: How to Be a Good Customer

By: Bose Creates a Fanboy | SaysDave.com

Bose Creates a Fanboy | SaysDave.com — Tue, 12 Jan 2010 15:34:46 +0000

[...] am amending this article after reading Harry’s article on Men with [...]

By: Harry

Harry — Wed, 29 Oct 2008 00:01:03 +0000

@Jim: I just got the newsletter! I had to do a double take. There I was, casually reading through it when I realized that happy customer was me!

Thank you for including us in your newsletter and I hope the goodness catches on. You guys have an excellent product and are a shining example of what it takes to make a successful business.

By: Jim White

Jim White — Tue, 28 Oct 2008 23:41:31 +0000

One of the great things about being at Alien Skin Software is the philosophy of our CEO, Jeff Butterworth. We firmly believe that nice people should be rewarded, while rude discourteous people should get nothing . As some of the previous posts have pointed out, many people today get their way via ranting, rude and demanding behavior and consequently it has become somewhat de rigueur .
On the day Harry and I talked, I had already been the target of several phone and email attacks by others who had missed the upgrade deadline, many by months rather than mere days like Harry. When I saw his email there was only one thing to do and consequently I gave him the “gentleman’s” discount. We were so pleased with Harry’s post that we linked it in our latest newsletter in hopes it will catch on.

By: James

James — Wed, 08 Oct 2008 14:43:31 +0000

@ Prabu – Aw, hey, that’s so cool of you! I bet you made someone smile and feel good, and feelings like that get passed along to the next person that individual deals with.

Wow. Good for you, seriously.

By: Prabu Rajasekaran

Prabu Rajasekaran — Wed, 08 Oct 2008 14:39:51 +0000

Such a nice post. I just called my internet provider and thanked them for the uninterrupted service these 4 months now. I could sense a warm feeling from the customer care person also. I’ll write them a mail also.
I am gonna do this everyday. I’m liking this.
Thank you, Harry. Have a great day.

By: Harry

Harry — Mon, 15 Sep 2008 04:50:36 +0000

Thanks Alex. At the end of the day, that’s good to hear.

By: Alex Fayle | Someday Syndrome

Alex Fayle | Someday Syndrome — Mon, 15 Sep 2008 04:41:09 +0000

I want to comment, but coming late to the game, all I can really say is "ditto to everyone else's comments!" You are a real class act Harry! Alex Fayle | Someday Syndromes last blog post..Lifeâ€™s Not Fair - Get Over It

By: A Little Mid-September Weekend Link Love | Freelance Writing Jobs

A Little Mid-September Weekend Link Love | Freelance Writing Jobs — Sun, 14 Sep 2008 13:01:29 +0000

[...] How to Be a Good Customer at Men with Pens [...]

By: Kelly

Kelly — Sat, 13 Sep 2008 16:54:52 +0000

Whoa, I didn’t know it had a feed. I just go to have a peek now and then to see what’s cool. Thanks!

By: Harry

Harry — Sat, 13 Sep 2008 14:49:33 +0000

@Kelly: I check it regularly, it’s in my feed reader.