Comments on: What Hasbro Can Teach You About Repeat Clients

By: Why You Should Travel Back Through Time | Men With Pens

Why You Should Travel Back Through Time | Men With Pens — Mon, 22 Feb 2010 17:13:07 +0000

[...] liked reading this one about repeat clients again. And this one about carnies, and this one about a rotten roof. Oh, and this one about a [...]

By: Target market

Target market — Mon, 12 May 2008 05:25:38 +0000

In the first sale, make sure that you give customers what they ask for and that products are of good quality. That way, you help to foster brand loyalty.

By: Sonia Simone

Sonia Simone — Thu, 08 May 2008 19:02:48 +0000

Here's another lesson: make people's kids sad and they will want you DEAD. Sonia Simone's last blog post..How to Take a Punch (Without Hitting Back or Sinking to the Mat)

By: The Movie Whore

The Movie Whore — Wed, 07 May 2008 01:47:38 +0000

Nice post. That was dead on the money. The Movie Whore's last blog post..Hollywood Switch: Ryan Reynolds edition

By: Doug Rosbury

Doug Rosbury — Tue, 06 May 2008 17:58:29 +0000

Compassion for the little girl caused emotion to inform me that this action by a reputable (so called) company was guilty of arrogance toward an innocent child.
Such arrogant disregard for the feelings of a little one to my way of thinking
deserves to be treated to a very harsh public reprimand to have a positive effect
on the leadership of Hasbro. our little ones are deserving of protection from such stupid practices.—Doug Rosbury

By: Amy

Amy — Tue, 06 May 2008 06:02:28 +0000

If my mom had been able to afford toys like that, we'd have been the first family in that customer service line. My mom liked proving a point. Even if it meant wasting five hours to do it. She really hates that as a grownup I trash the stuff that I order online and end up hating. She doesnt get that sending stuff back costs more than the original purchase. But I like her style. If more people were willing to demand satisfaction, maybe these losers wouldn't get away with ripping off little kids. Amy's last blog post..Imaginary Therapist Syndrome for OCD: a Batshit Crazy Guide to Productivity

By: Allison

Allison — Tue, 06 May 2008 05:02:06 +0000

@ Laura – Cheap but decent clothes: Ross, Marshalls, and TJ Maxx. Wonderful places. I got 2 dance dresses for $20 back in high school that I still get good usage out of, and have found great dress shoes, jeans, and a business jacket.

Allison’s last blog post..Cinco de Mayo Roll

By: Allison

Allison — Tue, 06 May 2008 04:59:07 +0000

It makes me so mad when stuff like this happens, and I don’t even have kids! Kelly’s right though, our generation(s) are so much less trusting with big companies. But then, at least for me, it’s not just big companies. I’m pretty wary of smaller companies too, because a lot of them seem like it’s all about making profit. Not all of them, but some come off as quite sleazy.

@Harmony – When I was little, we used to have this thing called “Toy Testing.” Mattel would call kids into the office building, stick us in a white room probably with a video camera, and have us play with the toy that was being tested. I recall being asked to tell a story about what Barbie would do in a certain “mall” play set… even then I couldn’t tell a story to save my life. I think the tester actually cut me off in the middle of my story! Anyways, the best part of that was getting to pick a toy out of the closet at the end… any toy we wanted!

@Brett – My brother used to be obsessed with How Wheels! They used to be so much fun! I wonder if it’s a quality isn’t what it used to be sort of thing, because we used to play with Hot Wheels for hours on end. I wonder if my brother still has some of his old sets…

Yes, Legos are awesome.

We were also HUGE fans of Polly Pocket. The ones nowadays are so big… I understand why, but it kind of ruins it for me now.

Allison’s last blog post..Cinco de Mayo Roll

By: Friar

Friar — Tue, 06 May 2008 03:34:45 +0000

James, I swear you must be a writer for Family Guy, or they just read your Blog post. This was on TV last night…it’s worth checking out.

http://youtube.com/watch?v=q9J7vLk0WZM

If the link dosen’t work, then just google “Hasbro’s best thing ever”

(Boy, did they EVER hit the nail right on the head)

Friar’s last blog post..Cubicle Envy?

By: Laura Spencer

Laura Spencer — Tue, 06 May 2008 03:33:35 +0000

I remember going through a comparable experience with my daughter and Barbie. On the commercial for a particular Barbie a few years ago, they showed her moving and actually talking. Well, my very young (at the time) daughter just HAD to have that Barbie. She never said why.

Of course, when Barbie did show up under the Christmas tree and didn’t talk or move we found out what her expectations had been. She had wanted a doll that talked and moved just like what she had seen.

I also remember someone getting her clothes as a gift that they had bought from a bargain store. The seams fell out the very first time we washed the outfit. I am NOT kidding.

The good side is that it’s all a learning experience. Fast foward ten years, or so, and I have a kid who is a VERY cautious consumer. While most teens want whatever trend, she’s very careful to look for the best price and quality combination. It’s almost funny to hear her say (and she does often)

“$X for X, that’s a RIDICULOUS price for that! I’m not paying that”

Then she goes out and looks the item up on the Internet and researches until she gets the best quality at the best deal. She’s found a great teen second hand shop nearby and got a dance dress, lightly used, for $10.

She’s the only kid I know that does this.

Oops . . .oh, have I fallen into the proud Mom mode. Yes, I have. Slap me someone . . . It’s all too easy to do.

Anyway, hang in there. Your daughter will learn from her disappointment.

Laura Spencer’s last blog post..Are You Growing as a Writer?